Hi, I'm Amy, open to marketing & sales roles

I make customers feel like people, and results look like proof.

I'm a marketing and customer success professional in Dallas–Fort Worth with two years of real account management, Microsoft-certified Power BI skills, and hands-on fluency in AI tools like Claude and Copilot. Relationship-first. Data-backed. Ready now.

2 yrsmanaging live client accounts
$30Kraised for a cause I love
4certifications in AI, data & selling
4 yrsleading events & creative
Experience

I didn't wait for graduation to start.

While finishing my marketing degree at Oklahoma State, I was already accountable to real clients.

Customer Success Manager

K48 Partners · McKinney, TX
Feb 2024 – Present
I own the full client relationship for a portfolio of technology-solution accounts: onboarding, adoption, and ongoing success.
  • Drive product adoption with consistently high customer satisfaction
  • Partner cross-functionally to turn client goals into measurable outcomes

Server

Barros Pizza · McKinney, TX
Aug 2021 – May 2023
Fast, accurate service in a high-volume restaurant. My crash course in reading people and keeping every guest happy under pressure.

Customer Service Associate

Bittersweet Ivy Boutique · Frisco, TX
Jul 2020 – Jul 2021
Attentive service, merchandising, and daily retail operations, where I first learned that presentation sells.
Strengths

The blend teams are hiring for.

Relationship instincts, hard data skills, and genuine AI fluency, built deliberately over the last four years.

Account Management

CRM discipline, discovery conversations, and the follow-through that keeps clients renewing.

Data & Power BI

Microsoft-certified analysis and visualization. I'd rather show you the numbers than tell you a story about them.

AI Fluency

Certified and hands-on with Claude and Microsoft Copilot, woven into everyday work.

Professional Selling

Formally trained in prospecting, discovery, and qualification through a Professional Selling Simternship.

Event Marketing

Four years of campus-wide events delivered on fixed timelines with real stakeholders.

Creative Production

Concept-to-delivery ownership of banners, promotional materials, and brand-consistent design.

Credentials

Certified, and still collecting.

I started stacking certifications senior year and haven't stopped since graduation.

2026 Microsoft Copilot: Prompts, Agents & AI in M365 Apps Knowledge Accelerators · Coursera
2026 AI Fundamentals with Claude Advancing Women in Tech · Anthropic · Coursera
2026 Professional Selling Simternship™ Stukent
2025 Data Analysis & Visualization with Power BI Microsoft · Coursera
B.S. Business Administration, Marketing Oklahoma State University · Minor in Public Health · Class of 2026
Go Pokes
Leadership

Four years of showing up.

Alpha Chi Omega leadership and community work at Oklahoma State: real stakeholders, real deadlines, real impact.

$30K
Wings of Hope · 2022–2026

Fundraising Volunteer

Helped raise ~$30K through partnership events supporting domestic violence survivors: promotion, logistics, and donor engagement.

Alpha Chi Omega · 2024–2025

Homecoming Harv Carv Director

Led planning, creative design, and execution of a campus-wide homecoming competition on a fixed timeline.

Alpha Chi Omega · 2022–2026

Banner Chair

Owned creative production of event banners and materials for chapter and campus-wide events across four years.

Into the Streets · 2022–2026

Service Member

Provided home maintenance support for seniors through a community care assistance program.

Let's connect

Looking for someone your customers will love?

I'm looking for a marketing or sales role in Dallas–Fort Worth or remote, where relationship-building and analytical insight translate directly into growth. The first conversation is easy. Just say hi.

Email me